Terms and Conditions

Welcome to Convexus AI
Welcome to Convexus AI, accessible at convexusai.com. In order to provide our services effectively, we may need to collect sensitive information, such as API keys. Rest assured, this information is strictly used within the confines of our service offerings and is never shared or accessed outside of our systems.

Consent
By using our website and services, you consent to these Terms of Service and agree to adhere to them.

GDPR Compliance
In line with GDPR requirements as outlined on https://gdpr.eu/checklist/, Convexus AI is fully compliant with GDPR rules. For inquiries or concerns regarding data protection, you can contact our Data Protection Officer (DPO) at DPO Contact Information or our EU representative at EU Representative Contact Information. We also provide the option to sign a DPO agreement; please fill out the provided template for this purpose.

Clarity and Transparency
We prioritize clarity and transparency in all interactions on our website. This includes clear labels and informative sections, like the FAQ, that explain our policies in simple terms. This approach is especially applied to purchasing processes, refunds, and other key areas. We commit to notifying our users via email well in advance (7 - 14 days) of any significant changes, particularly in pricing.

Information We Collect
We will clearly specify the personal information we need and the reasons for its collection at the point of request.

If you contact us directly, we may collect additional information such as your name, email address, phone number, message contents, attachments, and any other information you provide.

Upon registration for an Account, we may request contact information including your name, company name, address, email address, and telephone number.

How We Use Your Information
The collected information is used to:

• Provide, operate, and maintain our website

• Analyze and understand website usage

• Develop new products, services, features, and functionalities

• Communicate directly or through partners for customer service, updates, marketing, and promotional purposes

• Send emails and prevent fraud

We collect essential data like API keys for service functionality, always explaining the need for each piece of data at the point of input. All data is securely stored and managed with the highest commitment to privacy and security.